Refund policy

Returns & Exchanges:

We accept returns and exchanges within 30 days of delivery. Items must be unused, in original condition, and include all original packaging.

Customers cover return shipping costs unless the item is damaged, defective, or incorrect—in those cases, we’ve got you covered.

For exchanges, please send the original item back following our return process and place a new order for the desired item.

Do not send items back without contacting us first for a return address. Unapproved returns will not be accepted.

Subscription Orders

All subscription orders are non-refundable.
This includes monthly mail club shipments and any recurring subscription products.

If a subscription item arrives damaged or defective, please contact us within 14 days of delivery at hello@corporatesnark.shop with a photo, and we will replace the item at no cost to you.

Imperfect & Clearance Items

All imperfect and clearance items are final sale.
No returns, no refunds, no exchanges. These items are discounted due to cosmetic flaws or closeout items, which are clearly disclosed in the product listing.

Personalized Products:

Personalized items are non-returnable unless they arrive damaged or defective.

Digital Download Products:

Digital items are non-returnable.

Order Cancellations:

Some of our items are made to order and orders can only be canceled if printing hasn’t begun. Once printing starts, cancellations aren’t possible, but you can return the item after delivery if it meets our return criteria.

Damaged or Defective Items:

If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with a photo at hello@corporatesnark.shop. We’ll replace it or issue a refund.

Refunds:

Refunds are processed once the return is received and inspected. Approved refunds will be issued to your original payment method within 10 business days. Processing times may vary by bank or credit card company.

If more than 15 business days have passed since your return was approved, contact us at hello@corporatesnark.shop.